Vote totals in a Northampton County judge’s race showed one candidate, Abe Kassis, a Democrat, had just 164 votes out of 55,000 ballots across more than 100 precincts. Some machines reported zero votes for him. In a county with the ability to vote for a straight-party ticket, one candidate’s zero votes was a near statistical impossibility. Something had gone quite wrong.

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The snafu in Northampton County did not just expose flaws in both the election machine testing and procurement process. It also highlighted the fears, frustrations and mistrust over election security that many voters are feeling ahead of the 2020 presidential contest, given how faith in American elections has never been more fragile. The problematic machines were also used in Philadelphia and its surrounding suburbs — areas of Pennsylvania that could prove decisive next year in one of the most critical presidential swing states in the country.

In an era where some candidates and incumbents try to challenge or discredit a close loss by questioning the system, either with unfounded allegations of voter fraud or claims of a “rigged” election, the proper functioning and security of election machines have never been more crucial.

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Election Day here had been marred by complaints of long lines, glitch-prone touch screens and frustrated poll workers. Voters across the county said the experience further eroded their already shaken confidence in the election process.