Disbanding human cashiers and order preppers at the front of a fast-food store will be the next big trend in the industry through 2030. Making these restaurants contactless between customers and employees will lower the probabilities of transmitting the virus. 

Automating the frontend of a fast-food restaurant will come at a tremendous cost, that is, significant job loss. Nationwide (as of 2018), there were around 3.8 million employed at fast-food restaurants. Automation and artificial intelligence are set displace millions of jobs in the years ahead. 

As for the new automated KFC restaurant in Moscow, well, it’s a glimpse of what is coming to America - this will lead to the widespread job loss that will force politicians to unveil universal basic income.